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Terms of Use

The rules for using the ROVE app and website, including how business subscriptions work.

Last updated: 9 October 2026. By creating an account, using the ROVE app, or subscribing as a business, you agree to these Terms.

1. About ROVE

ROVE ("we", "us", "our") is a mobile app and website that helps people discover things to do — "quests" — in their city, and helps local businesses reach people nearby. Consumers use ROVE free of charge. People can upgrade to Rove+, and businesses can choose a paid plan or one-off boosts.

2. Accounts

You need an account to save progress, complete quests, and (for businesses) manage a listing. We create a lightweight anonymous account automatically when you first open the app; you can add an email, display name, or other profile details at any time. You're responsible for keeping your account secure and for activity that happens under it.

3. Using ROVE

Quests are suggestions for things to do — we don't own, operate, or guarantee the venues, events, or experiences a quest points you to. Use your own judgement about safety, opening hours, and suitability, especially for anything outdoors or off the beaten path.

Don't use ROVE to harass others, post false or misleading content, misrepresent completion of a quest, attempt to redeem an offer you're not entitled to, or interfere with the app's normal operation. We may suspend or remove accounts that break these rules.

4. Your content

When you upload a photo, write a caption, or make part of your profile public, you're granting ROVE a licence to display that content within the app (e.g. on your public profile, or in another user's feed if you're followed) for as long as your account exists or until you delete it. You keep ownership of what you post, and you confirm you have the right to share it.

5. Paid plans: Rove+ and business plans

ROVE is free to use. You can choose to pay for Rove+ (for people) or a Partner or Pro plan (for businesses), and businesses can buy one-off boosts. Prices are shown before you pay.

  • How you pay. On the website, payments are taken by card through our payment provider, Stripe. We never see or store your full card details. If you subscribe inside the ROVE mobile app, you're billed by the Apple App Store or Google Play instead, under their terms.
  • Billing and renewal. Subscriptions renew automatically for the same period (monthly or annual) and are charged at the start of each period at the then-current price, until you cancel. We'll tell you before any price change takes effect.
  • Cancelling. Cancel any time from "Manage billing" (Rove+ page, or Plan in Rove for Business). Cancelling stops future renewals and you keep your plan until the end of the period you've paid for. App Store or Google Play subscriptions are cancelled in your device's subscription settings.
  • Changing business plans. Switching between Partner and Pro, or monthly and annual, takes effect straight away and we charge or credit the difference for the rest of the period.
  • Monthly boosts on business plans. Partner and Pro include a number of free week-long boosts each calendar month. Unused boosts don't roll over and have no cash value.
  • Refunds. If you're a consumer in the UK you have a 14-day right to cancel a new Rove+ subscription. Because Rove+ starts straight away, if you cancel within 14 days we may deduct a proportionate amount for the time you've used. To ask, email hello@discover-rove.com. This doesn't affect your other legal rights.
  • Boosts. Boosts are one-off purchases for businesses that run for the stated period and don't renew. If a boost can't go live (for example, you cancelled it while paying), we refund it automatically.

6. Third-party links and affiliate partners

Some quests and website features link out to third-party booking partners (for example GetYourGuide or LoveToVisit). ROVE may earn a commission when you book through these links, at no extra cost to you. We aren't responsible for the content, availability, or booking terms of third-party sites — you're bound by their own terms once you leave ROVE.

7. Intellectual property

The ROVE name, logo, app, and website are owned by us or our licensors. Nothing in these Terms gives you rights to our branding or code beyond what's needed to use the app normally.

8. Disclaimers and liability

ROVE is provided "as is." We try to keep quest information accurate, but venues change, close, or update their offerings without telling us — we don't guarantee that any quest or listing is current. To the extent permitted by law, we aren't liable for indirect or consequential losses arising from your use of the app, or for the acts of third-party venues, businesses, or booking partners.

9. Ending your account

You can delete your account at any time from Settings. We may suspend or terminate accounts that violate these Terms. Ending a business subscription doesn't automatically delete the business account or its data — cancel via your device's subscription settings first, then delete the account separately if you'd like.

10. Changes to these Terms

We may update these Terms from time to time. If we make a material change, we'll let you know in the app or by other reasonable means before it takes effect.

11. Governing law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute, without prejudice to any mandatory consumer-protection rights you have in your country of residence.

12. Contact

Questions about these Terms? Reach us at hello@discover-rove.com.

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